FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product as shown in the picture.
You can view your sales receipt in your account dashboard under the "Orders" or "Purchase History" section. If you can't find it there, you may also check your email inbox or spam folder, as a copy of the receipt is usually sent to your email after purchase. If you still cannot locate it, please contact our customer support for assistance.
To return an item, please follow these steps:
Log in to your account on our website and navigate to the "Orders" or "Purchase History" section.
Find the order containing the item you wish to return and select the option to initiate a return.
Follow the instructions provided to generate a return label and packaging slip.
Pack the item securely in its original packaging, including any accessories or documentation that came with it.
Attach the return label to the package and drop it off at your nearest shipping carrier's location.
Once we receive the returned item and verify its condition, we will process your refund or exchange according to our return policy.
If you have any questions or need further assistance with the return process, please don't hesitate to contact our customer support team.
We regularly restock items that are indicated as "out of stock" when they become available again from our suppliers. However, availability can vary depending on factors such as demand and supplier inventory. We recommend signing up for notifications on the product page to receive an alert when the item is back in stock. Additionally, feel free to contact our customer support team for more information on specific items or restocking timelines.
You can ship your order to any valid shipping address within our designated shipping regions. During the checkout process on our website, you'll have the opportunity to enter your shipping address, including your preferred country, city, and postal code. Please ensure that the address you provide is accurate and complete to ensure smooth delivery of your order. If you have any specific shipping instructions or requirements, you can also include them in the designated field during checkout.